Privacy Policy

Introduction

Texmo Blank ("we," "us," "our") is committed to protecting your privacy and ensuring that your personal data is handled in a safe and responsible manner. This Privacy Policy outlines in detail how we collect, use, share and protect your information when visiting our website or any of our social media profiles.

We respect your privacy rights and are committed to transparency in how we collect, use and share your personal information.

Personal data and information is any data that can be related to a specific natural person, such as their name or IP address.

This policy applies on and from 15th November 2024

1. Contact Details

It is important that you understand who is responsible for keeping your data safe.We are the ‘controller’ (Art. 4.7 of the GDPR) of all personal data collected and used for the purpose of providing digital services to you.

Texmo Blank are committed to safeguarding the privacy and security of your personal data. If you have any questions, concerns, or requests related to data protection, please use the following contact information:

The Data Protection Team
OXO House,
4 Joiner Street,
Sheffield,
S3 8GW,
United Kingdom

Phone: +44 114 399 5710
Email: gdpr@texmoblank.com

Our Data Protection Team will address your inquiries and, if necessary, coordinate with local representatives or data protection officers to ensure that your concerns are handled in compliance with relevant data protection laws.

1.2 Scope of data processing, purposes & legal basis

Details of scope, purpose and how we process your personal data follow, however, in principle one or more of the following legal bases come into consideration:

• Consent: Art. 6.1(a) GDPR serves as our legal basis when you have given us clear consent to process your data for a specific purpose.
• Contractual Necessity: Art. 6.1(b) GDPR is the legal basis insofar as the processing of personal data is necessary for the performance of a contract or take steps at your request before entering a contract.
• Legitimate Interests: Art. 6.1(f) applies for when we can rely on legitimate business interests to process personal data, e.g. for cookies that are necessary for technical operation of our services, provided they do not override your rights.
• Legal Obligation: Art. 6.1(c) applies when we fulfil a legal obligation to which we are subject, for example in tax law.

1.3 Data processing outside the EEA

Insofar as we transfer data to service providers or other third parties outside the EEA, the security of the data during the transfer is guaranteed by adequacy decisions of the EU Commission, insofar as they exist (e.g. for Great Britain, Canada and Israel) (Art. 45.3 GDPR).

In the case of data transfer to service providers in the USA, the legal basis for the data transfer is an adequacy decision of the EU Commission if the service provider has also certified itself under the EU US Data Privacy Framework.

In other cases (e.g. if no adequacy decision exists), the legal basis for the data transfer is usually, i.e. unless we indicate otherwise, standard contractual clauses. These are a set of rules adopted by the EU Commission and are part of the contract with the respective third party. According to Art. 46.2(b) GDPR, they ensure the security of the data transfer. Many of the providers have given contractual guarantees that go beyond the standard contractual clauses to protect the data. These include, for example, guarantees regarding the encryption of data or regarding an obligation on the part of the third party to notify data subjects if law enforcement agencies wish to access the respective data.

1.4 Data sharing

We do not sell or trade your personal data. However, we may share your data with:

• Service Providers: Third-party companies that help us operate our business and provide our services, such as payment processors, IT support, and marketing services.
• Legal Authorities: If required by law or to protect our legal rights.
• Business Transfers: In the event of a merger, acquisition, or asset sale, your personal data may be transferred as part of the transaction.

1.5 Data security

We take the security of your data seriously and implement appropriate technical and organisational measures to protect it from unauthorised access, alteration, disclosure, or destruction.

1.6 Data retention

Unless expressly stated in this privacy policy, we retain your personal data only as long as necessary to fulfil the purposes for which it was collected, including legal, accounting, or reporting requirements.

1.7 What rights do you have as a data subject?

As a data subject you have the following rights in relation to your personal data:

• Right of access,
• Right to correction or deletion,
• Right to limit processing,
• Right to object to the processing,
• Right to data transferability,
• Right to revoke a given consent at any time.

Furthermore, you have the right to log a complaint with the competent supervising agency.

Please do not hesitate to contact us at any time if you have questions about this or any other data protection related issues.

To exercise your rights, please contact us at info@texmblank.com or via any of the other methods mentioned within Section 1.1 above.

1.8 Making contact

When contacting us, e.g. by e-mail or telephone, the data provided to us (e.g. names and e-mail addresses) will be stored by us in order to answer questions. The legal basis for the processing is our legitimate interest to answer inquiries directed to us Art. 6.1(f) GDPR.

We delete the data accruing in this context after the storage is no longer necessary or restrict the processing if there are legal retention obligations.

2. Newsletter

We reserve the right to inform customers who have already used services from us or purchased goods from time to time by e-mail or other means electronically about our offers, if they have not objected to this. The legal basis for this data processing is of Art. 6.1(f) GDPR, our legitimate interest is to conduct direct advertising.

Customers can object to the use of their e-mail address for advertising purposes at any time without incurring additional costs, for example via the link at the end of each e-mail or by sending an e-mail to our above-mentioned e-mail address.

3. Data Processing On Our Website

3.1 Notice for website visitors from Germany

Our website stores information in the browsing equipment of website visitors (e.g. cookies) or accesses information that is already stored and sharable by the browser (e.g. IP addresses). What information this is in detail can be found in the following sections.

This storage and access are based on the following provisions:

• Insofar as this storage or access is necessary for us to provide the service of our website expressly requested by website visitors (e.g., to carry out schedule a call used by the website visitor or to ensure the IT security of our website), it is carried out on the basis of Section 25 para. 2 no. 2 of the German Telecommunications Telemedia Data Protection (Telekommunikation-Telemedien-Datenschutz-Gesetz, "TDDDG").
• Otherwise, this storage or access takes place based on the website visitor's consent (Section 25 para. 1 TDDDG).

The subsequent data processing is carried out in accordance with the following sections and based on the provisions of the GDPR.

3.2 How we record & use your information

We collect your data because of your sharing of your data with us. This may, for instance be information you enter on our schedule a call form.

Other data shall be recorded by our IT systems automatically or after you consent to its recording during your website visit. This data comprises primarily technical information (e.g. web browser, operating system, or time the site was accessed). This information is recorded automatically when you access this website. This data is also stored in log files and are deleted when their storage is no longer necessary.

This is in relation to our legitimate interest, so that the legal basis is Art. 6.1(f) GDPR.

3.3 Schedule a call

Visitors can schedule a call via our website, for this purpose, we process metadata or communication data in addition to personal data entered.We delete the data accruing in this context after the storage is no longer necessary or restrict the processing if there are legal retention obligations.

The legal basis for the processing is our legitimate interest in offering a user-friendly option for making appointments and is aligned with Art. 6.1(f) GDPR. Insofar as we use a third-party tool for the agreement, the information on this can be found under ‘Third parties’.

3.3 Cookies

Our website uses cookies to enhance your experience and collect information about how you use our site. Information stored in the cookie is related to the specific device used, however, this does not mean that we receive direct knowledge of your identity.

The data processed by the cookies, which are required for the proper functioning of the website, are therefore necessary to protect our legitimate interests and those of third parties in accordance with Art. 6.1(f) GDPR.

For all other cookies, you have given your consent via our opt-in cookie banner in accordance with Art. 6.1(a) GDPR.

For more details, please review our cookie policy.

3.4 Third parties

3.4.1 Google Analytics

Google Analytics uses cookies that enable an analysis of your use of our website. The information collected in this way about your use of this website is usually transferred to a Google server in the USA and stored there.

By default, Google Analytics anonymises IP addresses. Due to IP anonymisation, your IP address is shortened by Google within member states of the European Union or in other contracting states to the Agreement on the European Economic Area. Only in exceptional cases is the full IP address transmitted to a Google server in the USA and shortened there. According to Google, the IP address transmitted by your browser as part of Google Analytics is not merged with other Google data. During your website visit, your user behaviour is recorded in the form of "events". Events can be:

• page views
• First time visiting the website
• start of the session
• Your “click path”, interaction with the website
• Scrolls (whenever a user scrolls to the end of the page (90%))
• clicks on external links
• internal search queries
• interaction with videos
• file downloads
• ads viewed / clicked
• language setting

In addition, the following is recorded:

• Your approximate location (region)
• your IP address (in abbreviated form)
• technical information about your browser and the devices you use (e.g. language settings, screen resolution)
• your internet provider
• the referrer URL (via which website/advertising medium you came to this website)

On behalf of the operator of this website, Google will use this information to evaluate your use of the website and to compile reports on website activity. The reports provided by Google Analytics are used to analyse the performance of our website.

The legal basis for this data processing is your consent in accordance with Art. 6.1(a) of GDPR and is only tracked after explicit opt-in.

3.4.2 Hotjar

We use Hotjar for analytics, the provider processes the following usage data:

• Web pages visited
• Interest in content
• Access times

In addition, the following is recorded:

• Your approximate location (region)
• your IP address (in abbreviated form)
• technical information about your browser and the devices you use (e.g. language settings, screen resolution)
• your internet provider
• the referrer URL (via which website/advertising medium you came to this website)

The legal basis for this data processing is your consent in accordance with Art. 6.1(a) of GDPR and is only tracked after explicit opt-in.

3.4.3 Lead Forensics

We use Leads Forensics, a B2B sales and marketing enablement too. It’s operated by Lead Forensics, UK Headquarters, Communication House, 26 York Street, London, W1U 6PZ, UK.

The Lead Forensics tool uses a tracking code for identifying businesses visiting our websites based on their business IP addresses. This is not the same as cookies.

The Lead Forensics tracking code only provides information that is readily available in the public domain. It does not, and cannot, provide individual, personal or sensitive data regarding who has visited our website. Under no circumstances will the data be used for the personal identification of an individual visitor. If IP addresses are collected, they will be anonymised immediately after collection. The information generated by the Lead Forensics tracking code is transmitted to the Lead Forensics tool and processed and stored in the UK within a secure environment.

The Lead Forensics tool does not provide us with the IP addresses. It provides us information on which companies have visited our website, the date and duration of their visit, and the web pages that they visit. This information allows us to analyse the use of our website and eventually contact those companies about their experience or for sales purposes.

As an international company, to be able to guaranty you the best service, we transmit this data to our subsidiaries as necessary. Beyond this purpose, there is no transmission of personal information to third parties.

The legal basis for this data processing is your consent in accordance with Art. 6.1(a) of GDPR and is only tracked after explicit opt-in.

3.4.4 Pipedrive

We use Pipedrive to manage leads generated through the schedule a call and other digital channels such as email communication, the provider processes the following information:

• Full name so we know how to address you
• Phone number to contact you when appropriate
• Email address to contact you when appropriate
• Job title to ensure we are contacting the correct person within your organisation
• Relationship to record what kind of professional relationship we have with you
• Other related information in relation to the initial contact or ongoing commercial contract negotiations.

Please not that Texmo Blank will never share your information with a third-party company without your prior consent.All information provided is stored securely and is used for client relations and business development.We may also contact you for market research or marketing purpose where you have given us permission to do so.

The legal basis for the processing is our legitimate interest in offering a user-friendly option for making appointments and business development and is aligned with Art. 6.1(f) GDPR insofar and in relation to marketing research we also rely on your consent in accordance with Art. 6.1(a) of GDPR and only after explicit opt-in at the point of scheduling a call.

3.4.5 Cal.com

We use Cal.com to facilitate identifying free contact slots in our teams’ calendars and to facilitate the management of subsequent scheduling of a call.

The provider processes the following information:

• Full name so we know how to address you
• Email address to contact you when appropriate

Information is also transmitted and stored within the appropriate team members corporate calendar to ensure your call is not double booked with other less important activities.

The legal basis for the processing is our legitimate interest in offering a user-friendly option for making appointments and is aligned with Art. 6.1(f) GDPR

4. Data Processing On Social Media Platforms

We utilise various social media outlets such as LinkedIn and Facebook so that we can communicate with you on social networks and inform you about our services.If you visit one of our social media pages, we are jointly responsible with the provider of the respective social media platform for the processing operations triggered thereby, which concern personal data, within the meaning of Art. 26 GDPR.

We are not the original provider of these pages, but only use them within the scope of the options offered to us by the respective providers.

Therefore, as a precaution, we would like to point out that your data may also be processed outside the European Union or the European Economic Area. Use may therefore entail data protection risks for you, as it may be difficult to protect your rights, e.g. to information, deletion, objection, etc., and processing in social networks is often carried out directly by the providers for advertising purposes or to analyse user behaviour, without us being able to influence this. If user profiles are created by the provider, cookies are often used, or the user behaviour is assigned directly to your own member profile on the social networks (if you are logged in here).

The described processing of personal data is carried out in accordance with Art. 6.1(f) GDPR based on our legitimate interest and the legitimate interest of the respective provider in order to be able to communicate with you in a contemporary manner or to inform you about our services. If you must give the respective providers consent to data processing as a user, the legal basis is Art. 6 .1(a) GDPR in conjunction with Art. 7 GDPR.

Since we do not have access to the providers' data, we would like to point out that it is best for you to assert your rights (e.g. to information, correction, deletion, etc.) directly with the respective provider. We have listed further information on the processing of your data in social networks and the possibility of exercising your right of objection or revocation (so-called opt-out) below for the respective social network providers

4.1 Facebook / Meta

(Co)-responsible for data processing in Europe:
Facebook Ireland Ltd., 4 Grand Canal Square, Grand Canal Harbour, Dublin 2, Ireland

Privacy Policy (Data Policy):
https://www.facebook.com/privacy/policy

Opt-out and advertising settings:
https://www.facebook.com/ads/preferences/?entry_product=ad_settings_screen

4.2 Instagram

(Co-)responsible for data processing in Germany:
Facebook Ireland Ltd., 4 Grand Canal Square, Grand Canal Harbour, Dublin 2, Ireland

Privacy Policy (Data Policy):
http://instagram.com/legal/privacy/ 

Opt-out and advertising settings:
https://www.instagram.com/accounts/privacy_and_security/

4.3 LinkedIn

(Co-)responsible for data processing in Europe:
LinkedIn Ireland Unlimited Company Wilton Place, Dublin 2, Ireland

Privacy Policy:
https://www.linkedin.com/legal/privacy-policy

Opt-out and advertising settings:
https://www.linkedin.com/psettings/guest-controls/retargeting-opt-out

4.4 X (formerly Twitter)

(Co-)responsible for data processing in Europe:
Twitter International Company, One Cumberland Place, Fenian Street, Dublin 2, D02 AX07, Ireland

Privacy Policy:

https://x.com/privacy

Information about your data:
https://x.com/settings/your_twitter_data

Opt-out and advertising settings:
https://x.com/settings/account/personalization

4.5 YouTube

(Co-)responsible for data processing in Europe:
Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland

Privacy Policy:
https://policies.google.com/privacy

Opt-out and advertising settings:
https://adssettings.google.com/authenticated

5. Changes To This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and we encourage you to review it regularly to stay informed about how we protect your data.

6. Useful Links

If you would like to find out more about privacy, cookies and their use on the internet, you may find the following links useful:

The Information Commissioner’s Office www.ico.org.uk

General Data Protection Regulation https://gdpr-info.eu

You can also read more about what and how you can manage your cookies in our cookie policy.